SKYBAM WEB DESIGNS

-DESIGNS AND HOSTING- 

Any and all agreements between client and company will be in writing.

SkyBam Web Designs will carry out work only where a written agreement is provided. SkyBam Web Designs only accepts payment for services by CASH (IN PERSON), CREDIT OR DEBIT CARD OR VIA PAYPAL. WE DO NOT ACCEPT CHECKS OR MONEY ORDERS FOR SERVICES RENDERED. SkyBam Web Designs will carry out work only for clients who are 18 years of age or above. Client MUST read and approve any written agreement between client and company, prior to any work performed by SkyBam Web Designs.

While every endeavor will be made to ensure that the website and any scripts or programs are free of errors, SkyBam Web Designs cannot accept responsibility for any losses incurred due to malfunction, the website, or any part of it.

The website, graphics and any programming code remain the property of SkyBam Web Designs until all outstanding accounts are paid in full. Any scripts, applications, php scripts, or software (unless specifically agreed) written by SkyBam Web Designs remain the copyright of SkyBam Web Designs and may only be commercially reproduced or resold with the permission of SkyBam Web Designs.

SkyBam Web Designs cannot take responsibility for any copyright infringements caused by materials submitted by the client. We reserve the right to refuse any material of a copyrighted nature unless adequate proof is given of permission to use such material.

Any additions to the scope provided will be carried out at the discretion of SkyBam Web Designs and where no charge is made by SkyBam Web Designs for such additions. SkyBam Web Designs accepts no responsibility to ensure such additions are error free and reserve the right to charge an according amount for any correction to these or further additions.

The client agrees to make available, as soon as is reasonably possible to SkyBam Web Designs, all materials required to complete the site to the agreed standard and within the set deadline.

SkyBam Web Designs will not be liable for costs incurred, compensation or loss of earnings due to the failure to meet agreed deadlines.

SkyBam Web Designs will not be liable or become involved in any disputes between the site owner and their clients and cannot be held responsible for any wrongdoing on the part of a site owner. eg. Any disputes re content/images that have been provided to us for inclusion on the site.

SkyBam Web Designs will not be liable for any costs incurred, compensation or loss of earnings due to the work carried out on behalf of the client or any of the clients appointed agents.

SkyBam Web Designs will not be liable for any costs incurred, compensation or loss of earnings due to the unavailability of the site, its servers, software or any material provided by its agents.

All work and associated projects are to be paid in full prior to any work be started. SkyBam Web Designs does offer payment plans and financing, if applicable.

Once a website has been designed and completed the final balance (if any) is then due in accordance with our payment terms. There are no exceptions to this, i.e If the client decides they no longer want the site, as they have commissioned the work and paid a deposit they are still obliged to pay for the work that has been done. Nonpayment will result in legal action being taken if necessary. Once full payment is received for a website, it is assumed that the project has been completed to the client’s satisfaction and no refunds can be offered. We do offer free maintenance for one month following the completion to allow for any final amendments (bug fixes) that may be required.

SkyBam Web Designs cannot take responsibility for any losses incurred by the use of any software created for the client. Whilst every care has been taken to ensure products are problem free and accurate, the ultimate responsibility lies with the client in ensuring that all software is functioning correctly before use.

Any scripts, applications or software (unless specifically agreed) written by SkyBam Web Designs remain the copyright of SkyBam Web Designs and may only be commercially reproduced or resold with the permission of SkyBam Web Designs.

Where applications or sites are developed on servers not recommended by SkyBam Web Designs, the client is expected to provide or seek any information, additional software, support or co-operation pertaining to the server required in order for the application to be correctly developed. Where large applications are to be developed, it is the client’s responsibility to provide a suitable testing environment which is identical to the final production environment.

The client is expected to test fully any application or programming relating to a site developed by SkyBam Web Designs before being made generally available for use. Where “bugs”, errors, or other issues are found after the site is live, SkyBam Web Designs will endeavor (but is not obliged to) to correct these issues to meet the standards of function outlined in the agreement.

SkyBam Web Designs will endeavor to ensure that any developed/designed site or application will function correctly on the server it is initially installed in and that it will function correctly when viewed with the web browsing software Microsoft Internet Explorer Version 7 , Mozilla browser and all other associated web browsers. Since browsers are created by third party companies SkyBam Web Designs can offer no guarantees of correct function with all browser software available.

SkyBam Web Designs makes no guarantees to the availability or interruption of this service. SkyBam Web Designs cannot accept liability for losses caused by the unavailability, malfunction or interruption of this service, or for loss of turnover, sales, revenue, profits or indirect, consequential or special loss.

SkyBam Web Designs reserve the right to refuse to handle in any way, material which may be deemed offensive, illegal or in any way controversial, and also to terminate the hosting service should the necessity arise.

Due to external factors, such as changes to the way search engines rank websites, we cannot offer any guarantees regarding the position we will achieve for websites. The process of optimizing websites itself will bring in more traffic and hits and you’ll see visits increase to your site naturally. We cannot accept liability for any change in rankings, or drop off in the position of your website due to changes in the algorithms of the search engines or the factors that they use to rank websites.

We use ‘white hat techniques’ when optimizing websites and always aim to achieve a top ten ranking for your website within six months of undertaking the optimization process. Due to the work involved payment is generally required in advance and we are unable to offer a refund of any money to clients in relation to this type of work.

SkyBam Web Designs reserve the right to refuse to handle in any way, material which may be deemed offensive, illegal or in any way controversial.

Payment in full may be required from any new client before any work is carried out. It is the SkyBam Web Designs policy is that any outstanding accounts for work carried out by SkyBam Web Designs or its affiliates are required to be paid in full, no later than 30 days from the date of the invoice unless by prior arrangement with SkyBam Web Designs has been made.

We will contact clients via email and telephone to remind them of such payments if they are not received when due. In the event of non-payment and the site is live, site services may be suspended indefinitely, pending the resolution of the outstanding payment(s).

In the event of non-payment, SkyBam Web Designs retains the right to attempt collection through the courts. Purchaser will be held responsible for all court fees, legal fees, and collection costs incurred by SkyBam Web Designs. If we choose to accept your check and should your check be returned for insufficient funds, you expressly authorize your account to be electronically debited or bank drafted for the amount of the check plus any applicable fees. The use of a check is your acknowledgement and acceptance of this policy and its terms and conditions. Also any checks, not honored will be forwarded over to the county attorney’s office for criminal prosecution. SkyBam does not offer refunds if a project is discontinued by the client for any reason. SkyBam will fulfill all obligations of the contract presented in the scope of work.

We do not share or sell any of your details with third party companies, without your express permission and we will only email you or contact you about work related matters.

Anyone who experiences a problem with their web service provided by SkyBam Web Designs should raise the matter directly the assigned project designer, giving sufficient information to locate the material (such as an url) and clearly outlining the grounds for complaint. SkyBam Web Designs will approach the individual responsible for the material in question with a view to resolving the matter to the satisfaction of the complainant.

If the matter is not resolved to the client’s satisfaction, a formal complaint should be made in writing (via email or mail) to SkyBam Web Designs, who will acknowledge receipt and ensure that the matter is looked into within 24 hours of receipt. An initial response to any complaint can be expected within three days of its receipt; a full and considered response to the complaint should be completed within 7 days and any subsequent remedy implemented ASAP with the minimum of delay shortly after that. After a response to the complaint has been made and SkyBam Web Designs has not made a “good faith” effort to resolve and remedy the issue, (if the client requests) client can expect a 50% refund of monies paid, for services rendered. Refund of services rendered only apply 30 days of the completion date of services when the site goes live. After thirty days we will attempt to resolve any and all issues, but no refund will be issued.

©Supafly Promotions DBA SkyBam Web Designs 2015 all right reaserved

 

 

Service Terms

 

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